I am curious, what do you do if a song is playing and then your laptop computer freezes. What do you do? Do you immediately plug your iPod in to keep the music flowing until the computer restarts?
Well that is a great question. I always train my roadies to always do your best but be prepared for the worse.
I have been a Mobile Jock for over 20 years and I can tell you this, many mobile jocks have no idea what Customer service means. When a client walks into my office they don't immediately hear me spinning or introducing the Bridal party. The first thing they will notice is your appearance, how well you speak, what knowledge you can bring to their event, why should they hire you, what sets you apart from others. All these things come to mind and many more when a client comes to my office. So one of the things I offer since I was in the Customer Service field for many years is 100% client satisfaction. If anything goes wrong in the event and it is my fault, I compensate them for it. Up until now, no one has taken me up on it, thank god.
So you see I can't afford for anything to go wrong at any of my events, I have to be prepared for the worse case scenario.
This is my setup that I use at the events:
3- SRM 450 Mackies
2- Swa 1801 Makies
2- DVJ1000
1-Denon 9000 Cd player
1- DN-900x Mixer
1- Denon 800 mixer
1- Case of CDs
1- Serato 2.0
So as you can see I have backups of Speakers, CD players, and a case of CDs.
If my mixer breaks down I have another in the case but it will take me a few minuets to get it connected though. I always try though to upgrade my mixer every 4 years to keep it as new as possible so I can limit the times it might break down.
I always have a cd ready in the DVJ's just in case if my Serato acts up or something happens to the PC not only if it freezes but also if it gets stolen.
Now you can have all the Laptops you want as backup but what does that cost you? Plus you also have to be cautious about someone stealing your lappy more than them walking out with a case of CDs.
That is why I prefer to have my case of Cds, if something happens, I just hit play.
I have been using Serato for nearly three years plus and it has only let me down twice. One time the Mariachis were playing for over an hour upon them finishing I hit play on serato and nothing happened. Luckily I had a CD in the DVJs and was able to play a Merengue just in time. After I play whatever is in the CD player, I replace with a different song.
So you see a DJ should always be prepared for the worse since the party must go on at any cost.
Always have a backup plan in case if you ever need it. Believe me when I tell you, sooner or later every DJ out there will run into a situation and then they find out that no backup was ready or was even taken to the event. You have a pissed off client and say bye bye to that word that we all strive for at every event.... REFERRALS!
Hope that helps you out and if you have any other questions just HOLLA! LOL.........